Gov’t to Speed Up Digital Integration for Public Services

Minister of State Apparatus Empowerment and Bureaucratic Reform Abdullah Azwar Anas delivers a statement at the Presidential Palace, Monday (03/25). (Photo by: PR of Cabinet Secretariat/Seno)

The Government would continue endeavor to accelerate transformation and integration of national digital services through an electronic-based government system (SPBE), according to Minister of State Apparatus Empowerment and Bureaucratic Reform Abdullah Azwar Anas.

“This is the first time in history that the Republic of Indonesia will immediately move toward integrated national digital services,” Anas said after attending a limited cabinet meeting chaired by President Joko “Jokowi” Widodo at the Presidential Palace, Jakarta, Monday (03/25).

For the record, Presidential Regulation Number 82 of 2023 on the Acceleration of Digital Transformation and Integration of National Digital Services has set priorities for nine main services which will soon be integrated into a national digital platform called INA Digital.

The INA Digital will be managed by state-owned securities paper and banknote printing company Peruri. The INA Digital aims to integrate various government services in one portal, facilitate access for the public, and increase interoperability between ministries and institutions.

“Thank God, our ranking in international government development index rose from 107 to 77. We are optimistic that once the digital integration is done, our position will be better,” the Minister said.

Some of the services that will soon be integrated include population administration, education, health, police services, social assistance and immigration services.

According to Anas, President Jokowi had instructed all Ministries to join the INA Digital by next May, indicating the Government’s urgency and high commitment to the digital transformation.

The Minister further said that the integration will not only provide more accessible services for the public but also improve government efficiency and transparency. With an emphasis on the use of modern technology and digitalization, the Indonesian Government aims to accelerate the provision of public services that are more responsive and accountable to the public. (FID/UN) (RI/MMB)