Gov’t Launches Online Ferry Ticketing

By Office of Assistant to Deputy Cabinet Secretary for State Documents & Translation
Date 25 Juli 2020
Category: News
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Minister of Transportation, Minister of State-owned Enterprises, and Minister of Tourism and Creative Economy launch online-based ferry ticket reservation system “Ferizy” at Merak Ferry Terminal, Banten, Saturday (25/7). (Photo by: Ministry of Transportation).

The Government officially launched Ferizy, an online-based ferry ticket reservation system at Merak Ferry Terminal, Banten, Saturday (25/7).

For the record, users can access Ferizy through website or mobile application. Upon its soft launching on 1 May 2020 in four main seaports of state-owned ferry operator ASDP Indonesia Ferry, namely Merak, Bakauheni, Ketapang, and Gilimanuk Seaports, the number of passengers purchasing ferry ticket through Ferizy continue to increase.

Based on data during a period between June and July, the average ticket sold in the four seaports in the weekday reached 20,000 transactions per day, while the figure increased to 21,000 transactions per day in the weekend.

Minister of Transportation Budi Karya Sumadi who launched Ferizy along with Minister of State-owned Enterprises, and Minister of Tourism and Creative Economy on that occasion said that online service must be available to ensure the safety and comfort of the people when using public transportation including ferry.

The Minister also appreciated ASDP Indonesia Ferry for expanding their services through online purchasing ticket system. The issue has become his concern because there is always a long line of vehicle waiting to onboard the ferry during Eid Holiday, Christmas and New Year Holidays, as well as other holidays.

“What are we waiting for to improve ferry services can be finally materialized. Through online ticketing, the people can purchase ticket long before their trips and it can be well-planned. On the other hand, the ASDP can predict peak hours so they can anticipate the congestion,” Budi said.

He went on to say that Trans Sumatra Toll Road that connect Bakauheni and Palembang contributed to the people’s interest to cross the island through Merak-Bakauheni route. Not to mention that through online ticketing, people can minimize cash and face-to-face transactions during the pandemic so the transactions can be safer and faster.

In the meantime, Minister of State-owned Enterprises Erick Thohir asserted that Ferizy is one of ASDP’s digitalization programs that changed the culture of ferry user from purchasing the ticket offline to online. Considering lifestyle of the people, e-ticketing is the solution that can provide an ease to all users.

“State-owned enterprises as the service providers are obliged to provide convenience and comfort to the people as part of our world class services. The ASDP has transformed ferry transportation services through digitalization of online ticketing through Ferizy,” Erick said.

Also on that occasion, Minister of Tourism and Creative Economy/Head of Tourism and Creative Economy Agency Wishnutama Kusbandio said that in tourism sector, the Government eyes to shift from quantity to quality of the tourists. He added that improving services is one of the aspects to support the Government’s target.

Ferizy, he added, is one of efforts in improving services to the tourist and creative business in the scope of inter-island mobility. During the pandemic, tourism services and products will prioritize hygiene aspect; thus, Ferizy that minimizes direct contact will ensure the safety and comfort of the tourists.

For the record, people can buy ferry ticket online from 60 days to five hours prior to their trips. Online ticketing on website and mobile application is not only easy and comfortable, manifest record of the passengers will be more accurate that will be used to claim insurance as a token of protection to the consumers from the state-owned insurance company Jasa Raharja.

Besides through Ferizy, people can purchase ferry ticket in all Alfamart convenience stores as the authorized partner of ASDP. They must show ID card, fill in type of vehicle, and pay administration fee of Rp1,000 to Rp5,000 per transaction.

After the launching, the ministers crossed to Bakauheni, Lampung from Merak, Banten on KMP Portlink express ferry. Executive ferry terminal in Merak and Bakauheni and Trans Sumatra Toll Road has great contribution to the increase in domestic tourist number who cross Merak-Bakauheni route. During Christmas and New Year Holidays 2019/2020, the number of ferry passengers on cars in Merak Seaport increased by 50.3 percent and 62.3 percent in Bakauheni Seaport. (Minister of Transportation/EN)



Translated by : Rany Anjany
Reviewed by: Yuyu Mulyani

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