President Jokowi Called on Civil Servants to Continue Bureaucratic Reforms
Date 29 November 2019
President Joko “Jokowi” Widodo has called on all members of the Indonesian Civil Servant Corps (KORPRI) to change the mindset and carry out continuous reforms.
“We must avoid old mindset, linear work and routine work. The bureaucracy must change. We must develop new values in accelerating our efforts to adapt to change,” the President said in a written remarks read by Expert Staff of Minister of State Secretary for Political, Defense and Security Affairs, Gogor Oko Nurhayoko, during the 48th Anniversary of KORPRI at Ministry of State Secretariat, Jakarta, Friday (29/11).
“We must streamline complicated procedures in serving the people. Speed of service is the key to bureaucratic reform,” President Jokowi explained.
The President added that bureaucracy must not be procedure-oriented, but result-oriented. The length of the decision making chain must be streamlined and the work must be accelerated by the application of technology.
“In fact, I have instructed (the authority) to abolish echelon 3 and 4 positions in order to accelerate decision making process,” the President said, adding that the reforms must be done to face international competition.
“We must not only be better than before, but also be better than other countries,” the President said.
President Jokowi went on to say that we must reduce routine ceremonial activities and increase productivity. The bureaucracy must ensure that the people are well-served and that development programs are truly delivered and benefit the people.
“Ordinary service is not enough, the services must be good, simple, and fast,” the President said.
Technological development, the President added, must change the way bureaucracy works. Technological innovation must be able to simplify, not complicate work.
“Technological development is an instrument to speed up problem solving. We must solve the current problem with smart shortcuts that are faster and more efficient,” President Jokowi said.
On that occasion, President Jokowi also extended his warmest greetings to all KORPRI members. “Please continue your best work for the people, nation and state,” President Jokowi stated.
Translated by: Ridwan Ibadurrohman
Edited by: Yuyu Mulyani