
Five Government Agencies to Handle Public Service Complaints Platform SP4N-LAPOR!
The Government continues to improve the performance of the National Public Service Complaints and Management System – the People’s Online Aspiration and Complaint Service or SP4N-LAPOR!. The system previously managed by Ministry of State Apparatus Empowerment and Bureaucratic Reforms (PANRB), the Presidential Staff Office (KSP), and the Indonesian Ombudsman. However, through the signing of Memorandum […]