Indonesia’s consumer confidence index (IKK) which was at 30.86 percent last year is still considered low or only reached the level of ‘understand’, compared to that of the European which was at 51.31 percent.
The statement was made by President Joko ‘Jokowi’ Widodo in his introductory remarks at a limited meeting on Consumer Protection on Tuesday (21/3), at the Presidential Office, Jakarta.
President Jokowi also asserted that Indonesia’s consumer complaint behavior is still low. “There were only 4.1 consumer complaints for every 1 million Indonesians in general. While in Korea, there were 64 consumer complaints for every 1 million Koreans,” President Jokowi added.